Blog Post

How To Screen Potential Tenants

  • By BTB Capital Group
  • 07 Nov, 2017

It’s well known by experienced landlords that bad tenants cause even worse problems. Virtually all of the problems a landlord faces with his/her tenants can be eliminated through a good screening process. If you don’t have consistent steps you follow each time you screen tenants, then keep reading. It’s important to stay consistent and treat all potential renters the same so that you’re not violating any fair housing laws. At the very least, you’ll want to make sure you have every tenant submit a rental application and authorize a credit report and criminal history check.


Five Stages to a Good Screening Process

Stage 1: First Contact – The prospective tenant calls you for more information about the property and the lease. Ask some pre-screening questions to make sure this prospective tenant isn’t going to waste your time.

Stage 2: The Showing – The prospective tenant has passed stage 1. Now, you’ve scheduled to show the apartment and will meet the prospective tenant(s) face-to-face for the first time. Watch out for these red flags.

Stage 3: The Application – Your prospective tenant is still interested and so are you. Have him or her fill out a rental application that includes references from prior landlords and employers. Run a credit report and criminal check.

Stage 4: Approval Process – This tenant seems like a good candidate. Accept him or her and gently decline all other applicants. Until you have a signed lease, though, you’re not done screening.

Stage 5: Lease Signing – You and your prospective tenant(s) are ready to sign a lease. Go through the lease with him or her carefully and make sure all the rules are completely understood. It’s not too late to rip up the lease if things aren’t going well, even at this point.

When should you start screening your tenant?

If you think the screening process starts when you receive a completed rental application, or worse, when you’re about to sign the lease, then you’ve put yourself at risk and missed out on easy ways to filter terrible tenants. For most landlords, it’s best to start thinking about screening at the first point of contact with the tenant, before you even meet her or show the property. This will typically occur when the tenant emails or calls to let you know she is interested in your rental. Pre-qualifying each tenant with some must-ask questions as early as possible avoids both you and your prospective renters from wasting valuable time. Simply, you want to have some quick back-and-forth dialog before meeting. What you’re really trying to find out by asking questions to your prospective tenant is whether she is serious about renting and if it’s worth both yours and her time to do an onsite showing. Our questions below are meant to help you determine if you should move forward with showing the property.

The Five Most Important Questions to Ask Your Tenants

Question One: Why are you moving?

At first, it may seem like this is none of your business. Listen to the answers, however, as these can surface some scary red flags. You want to watch out for tenants who are moving because of an eviction or a bad relationship with their prior landlord. Be wary of tenants who complain about their current living situation as bad tenants often bring their problems with them. Instead, you want to look for legitimate reasons like needing a larger place for a family or changing jobs.

Question Two: When do you plan on moving in?

If a tenant says something like “tomorrow” or “next week”, it likely means they aren’t good planners. A responsible tenant starts her search well in advance and plans accordingly. In fact, most landlords require 30 days notice from their tenants if they plan on moving out. You don’t want to be their next landlord who only gets last minute notice and has to scramble to find a new tenant. A tenant who is looking 90+ days in advance is equally bad, however. If they’ve just started their search, they are likely to not be ready to commit since they haven’t seen enough places to make a decision. The timing may also not work out if your property will be available sooner. There’s no need to take the time to show your property if you know the timing won’t work.

Question Three: What is your monthly income?

The standard here is to make sure that your tenant has income that is 2.5 to 3 times the asking rent amount. This is just basic math for you – you’re trying to make sure the tenant can afford the rent for your place. Although any monthly debt payments may affect the affordability as well, you’ll be able to validate this later with a credit report. For now, you can assume they’re telling the truth. You can follow this up by asking them if they’ll have the security deposit and first month’s rent available upon lease signing. Knowing this combined with their income gives a great indication of their financial health. Be wary of any tenant that asks to pay the security deposit monthly or installments. A “half now, half later” scenario is typically bad.

Question Four: Can I ask for references from your former landlords and employer?

With the exception of someone moving straight out of their parent’s house for the first time, if the tenant can’t provide references or makes excuses, you should move on. Always require references. Here’s a quick tip from rental experts. Ask for a former landlord as a reference rather than their current landlord. If the current landlord has issues with the tenant or is going through an eviction, he’ll be thrilled at the opportunity to get this tenant off his hands and say anything to do so. A former landlord, however, will likely remember a bad tenant and be happy to give you an honest answer. You should ask former landlords simple things like “Did they pay rent on time”, “Did they respect the property and neighbors” and “Why did they move out?”

Question Five: Will you submit a rental application and consent to a credit and background check?

The answer here is fairly straightforward. Disqualify anyone that refuses an application and credit check immediately. If they won’t consent, it typically means they have something to hide or they know their credit isn’t good enough. If you’re following your screening process, let them know this is a requirement of all applicants and that you treat all applicants equally. You can’t make exceptions. Plus, you’re just following fair housing laws by holding all applicants to the same set of standards. You should also consider asking them directly at this point if they’ve had any evictions. If you have to go through an eviction yourself, it’s a six to nine month nightmare. Their credit report will show whether they have credit issues and whether those were in the past or more recent.

Bonus Question: How many people will be living in the dwelling?

More people simply means more wear-and-tear. You’ll either want to adjust the rent, security deposit or restrict the number of people. In fact, in many states the law dictates that a residence cannot have a lease with more than 2 people per bedroom. Now is also a good time to find out if they have any pets that will be living in the apartment. If you have a “no pet” policy, you may mutually disqualify each other and won’t have to do a showing that was never going anywhere anyway.

How to Respond to Questions Regarding the Application Process

If you ask these questions via phone ahead of time, write down the answers and compare them to what the prospect actually puts in her rental application later. Often, discrepancies are quite revealing about whether they are suitable for your property.

Sometimes tenants will ask for you to be more lenient on them due to whatever special circumstances. This is not a good idea. It can be difficult standing your ground and therefore we’ve provided some language below that will help you explain all the requirements.

“You’ll need to submit a rental application and authorize a credit and background check. The application fee is $45. I’ll also need references from your prior landlords. You should also know that I will need to verify income and whoever is paying/living in the apartment will also need to be on the application and lease.”

Although sometimes you may hear responses that seem like pleas or sob stories, you should make sure to follow the same process with every applicant. Require a rental application, credit check, criminal check and references from each and every prospective tenant. It’s easy to get swayed by an emotional story or unfortunate situation a tenant is in, but you have to remember that your rental business is at stake. Here are the four things that professional property managers do that a do-it-yourself landlord often gets trapped by:

  1. They never make a decision during the interview/meeting
  2. They don’t make exceptions for sob stories
  3. They don’t make decisions based on sob stories
  4. They always ask for a credit report

Conclusion

You can learn a lot from just these five questions to ask your potential new tenants. Hopefully you realize that a good screening process starts even at the point of first contact with a potential renter. By asking these questions and listening to their responses, you can prequalify tenants and set their expectations and set requirements. You’ve then created a good starting foundation for screening your tenants that you can carry through when showing the property, requesting a rental application, going through your approval process and ultimately creating and signing the lease. 

By BTB Capital Group 25 Nov, 2017

Are you offering too many amenities at your rental property to make it look attractive to a potential renter?

The implied warranty of habitability  requires you provide renters with safe, livable accommodations. The rental must have heat, hot and cold running water, working electricity, and a method for disposing of trash. Apart from that, anything else you provide is a bonus.

You might be surprised to know this includes appliances. All appliances, except the water heater, which landlords are required to provide by law, are considered amenities. But certain appliances, such as a stove and refrigerator, will make the rental more attractive.

Consider avoiding items that might create maintenance or liability problems, things that outweigh their benefit to renters and don’t add value to the rental. Here are items you may not want to have at your rental property.

1. Trash compactor

With an average life expectancy of only 6 years , a trash compactor’s sole function is to turn several bags of trash into one big, heavy one. It can’t handle glass, metal, or plastic. And because it gets emptied infrequently, food scraps have plenty of time to turn into smelly ant magnets. The alcove it occupies would serve renters better as extra storage space.

2. Dishwasher

Dishwashers don’t last much longer than trash compactors, on average. They are arguably more utilitarian, but most people can do without one. Save water, electricity, and money — and avoid maintenance headaches — by turning the dishwasher alcove into storage space too.

3. Ice maker

The convenience of not having to fill ice trays with water and put them in the freezer doesn’t justify the problems you’ll have if someone moves the refrigerator and the water connection leaks. If you supply a refrigerator that has an ice maker, consider leaving it disconnected. Better yet, provide a refrigerator that doesn’t have an ice maker.

4. Garbage disposal

Garbage disposals are useful, and they aren’t that expensive to repair or replace, but they may be behind more maintenance calls than any other appliance. Think carefully before supplying one at your rental, especially if children live there.

5. Trampolines

Some parents won’t even let their children play on a trampoline, but those that do should buy their own. Even that small trampoline you use to tighten your abs is a potential hazard for kids. Take it out of the garage or basement, and put it in storage or donate it to your local gym before renters move in.

6. Swing sets

Kids love swings, but it’s safer for you if they use the ones at the local park. The possibility of injuries is your main concern, but you should also think about how difficult it is to maintain the lawn around a swing set. It’s best to avoid swinging chairs on the porch as well. They can break.

7. Pools

Inflatable pools need to be refilled often, or they quickly become unsanitary. It takes 810 gallons of water to fill a 6-by-6-foot wading pool to a depth of 3 feet. That’s roughly the amount of water the average household  uses in 10 days.

A note about in-ground pools: If your rental property already has a pool, you probably aren’t going to take it out. You might consider covering it and keeping the gate locked, however, for the following reasons:

  • Maintenance is expensive, and the pool pump uses energy.
  • A poorly-maintained pool is unsanitary. It’s an eyesore and could earn you a visit from the local health authorities.
  • Pools are hazardous for small children.

If you do have a in-ground swimming pool at one of your rental properties, you may want to use a wavier form similar to this "Swimming Pool Wavier". Check with your real estate attorney for what the local and state requirements are.

8. Bi-fold doors

These lightweight doors are great for closets with oversized openings, but they are fragile — especially the hardware. The overhead gliders tend to come unseated, and while the repair isn’t difficult, you might be the one who has to fit it into your busy schedule. Consider by-pass doors as an alternative.

9. Screen doors

Lightweight screen doors are fragile, and wooden ones tend to warp in the weather. The virtual inevitability of children or pets poking holes in the screen adds to their undesirability in a rental. Storm doors are a sturdier alternative.

10. Flooring

The best floor coverings for rentals are those that are durable, waterproof, and mold resistant. Hardwood, laminates, vinyl, and ceramic tiles all fit the bill. Carpeting, however, is a problem item, and you shouldn’t include it in a rental unless it’s already there and removing it would be even more problematic.

Carpeting muffles noise, which is a great advantage in a multi-family unit. It also adds insulation and makes a room cozier. But these drawbacks outweigh the benefits:

  • Mold loves to grow in carpeting, especially heavy-pile shag rugs.
  • Spills and pet accidents often produce permanent stains.
  • Direct sunlight fades the color, so carpets are a poor choice for rooms with lots of windows.

If the rental has a functional hardwood or laminate floor, renters can always lay their own rugs or carpets. They may even appreciate the opportunity to add their own design touch to their living space.

Once renters occupy your property, you have limited control over the way they treat it. To keep your repair responsibilities and expenses to a minimum, it’s best to opt for durable furnishings over flashier and more sumptuous — but more fragile — ones. 

By BTB Capital Group 30 Oct, 2017

For the first time in a long time, the housing market is healthy. Home sales are brisk. Sellers are competing for buyers. In some cases, it can be a bit of a jungle out there, so having an edge matters.

That’s where staging comes in. Staging is a strategic marketing tool designed to show a property in its best possible light. Professional stagers and many realtors believe in the power of this technique no matter the market — potential buyers can see all the possibilities and sellers can get top-dollar and a quicker sale.

According to the Real Estate Staging Association , professionally listed staged properties simply look better; spend 73 percent less time on the market; typically sell for more money; end up on buyers’ “must see” lists; are viewed as “well-maintained;” and have fewer concessions requested of the seller.

Individual stagers set their own fees, but a typical staging cost is about $2,500. It should be considered a cost of doing business or an investment that sellers might recoup when the house sells.

Would staging help you sell your house? Put yourself in the shoes of a potential buyer. Given about the same location and asking price, if House X is clutter-free, clean, updated and nicely decorated, and House Y down the street isn’t any of the three, which house do you think has a better chance of selling? It might come down to a simple gut feeling on the part of the buyers.

Ann Holloway a realtor in Corona, California. Much of her work is done in Riverside County as well as the desert communities.

“Staging is marketing. You want your house to stand out in a crowd,” said Holloway, who retired from the military before embarking on her new career. She is also a wife and mother of four children. She likes order. And she says she has the objective buyers’ eye that a homeowner may not.

“I always tell my clients, think about when you first walked into your house,” she said. “What struck you and convinced you to buy the house? What did you notice? Think about that and that will help you, but sometimes you need someone else looking at it. I take what I do seriously. This is my job, but I am also honored that someone trusts me enough to help them.

Chelsea Haynes of More Interior Design in Las Vegas, Nevada says it also helps sellers accept the idea they have decided to sell.

“Once you’ve decided to sell your home, you have to start detaching from it, which can be difficult to do. That’s where I come in,” Haynes said. “You have to start looking at your home as a commodity. You have to decide whether you just want the house sold or do you want the possibility of selling it faster and for more money? It really doesn’t matter what the market is like. Statistics prove that staging a house works.”

Haynes has some accessories, plants, towels and lighting fixtures of her own that she uses, but for the most part, she rents furnishings. Some homes have too much furniture or it is outdated and no longer fits the style of the houses. Others have too many things all over the place that serve no purpose and simply come across as clutter. The goal, she said, is to have the house look move-in ready.

Haynes’s own experiences have been helpful. Early in her marriage, the family moved six times in 10 years.

“We lived in a Texas tract home and I went to see the model home for that tract. I copied what they did,” she said. “I’ve always liked interior decorating and now I enjoy the best of both worlds, staging and decorating. Very few people live in their house the way they would have to do to show it. I tell people what they might not want to hear, but need to hear.”

Selling a house involves marketing, merchandising, psychology and design, she said.

A house that “shows” well and is priced well will sell, and sell quickly, according to the experts. And timing can be everything. First impressions count, even from the moment a potential buyer drives up to a house. When a house first goes on the market, it usually receives a lot of interest from real estate agents and the buying public. That’s the time to strike. Once that first wave of interest passes, time can become an enemy for a seller.

Homeowner Cindy Wilson said staging has been a dream, which she hopes will translate to a quick and profitable sale for her 1,000-square-foot home in Monrovia, California. The asking price for the three-bedroom, one-bathroom Craftsman bungalow is $769,000. The house has been on the market for a couple weeks, but Wilson said she’s still glad it was staged.

“In putting our home up for sale, we were looking for ways to enhance the potential out of our little house,” said Wilson. “It is a cozy home built in 1896 with little rooms and a slightly awkward floor plan. We have rented it over the last eight years and have found that tenants fall in love with the place. We hoped that staging the home would help others see how cozy the house can be.”

She hired Haynes to work her magic in the vacant house.

“Vacant houses take twice as long to sell,” Haynes said. “Many people think that an empty room lets potential buyers see what the room could look like, but empty rooms actually make the space look smaller.”

She brought in room furniture to match the charm of the home.

“What you want to do is eliminate as many of the negatives as possible and point out all the good things, all the possibilities, about a house,” she said.

Within a matter of days, Wilson said Haynes was able to work her magic on the unique house.

“She filled each room in the house with comfort and style,” Wilson said. “Besides the beautiful furniture, she added many special touches like books, candles and pictures on the walls. We are very happy with the result.”

By BTB Capital Group 24 Oct, 2017

The right property manager can make or break your investment property! Property managers are in every real estate market with new companies posting their "Open For Business" sign each and every day. We'll guide you on how you'll be able to tell them apart, the differences are glaring. 

The outbound messaging and branding that a company puts forth is certainly an important factor in judging what they are about, but to really understand how they operate you need to ask the right questions. 

You must first start out by identifying AT LEAST three (3) property management companies in the area where you own rental properties.  Even if you really like the first firm you interview, you simply can't lose by talking to other companies. Doing so will confirm your initial preference, raise new questions to ask them, or introduce you to another even better option.

Things should start off by finding our if they are licensed, what kinds of properties they manage and asking for a list of references.  Don't move forward if they are either unable or unwilling to provide you with documentation. Even if they have a good reason for doing so there are simply way to many management companies out there to forgo getting the basic documentation neccessary to verify they are a legitimate operation.

If they pass that initial hurdle, then move on to asking them about how they handle the following:

  • Setting and collecting rent
  • Property Maintenance and repairs
  • Property Inspections
  • Tenant marketing and retention
  • Handling tenant & owner funds
  • Tenant screening
  • Code of ethics

If you are satisfied with their answers then there are two things left to talk with them about:

  • Their property management fees
  • Their property management contract

A good management company is worth their weight in gold which makes it very much worth your time to become adept at learning how to thoroughly interview a property management company. Lastly, don't forget to utilize our database to confirm property management company's credentials in your area.


By BTB Capital Group 10 Oct, 2017

We're located in Cheyenne, Wyoming and it’s starting to get colder outside, its also starting to get dark sooner, all signs that good old winter is coming! We may not like it but as a landlords, we must protect our assets so they will remain profitable assets for years to come. 

Our guidelines will help you perform the needed maintenance to protect your rental properties from the cold, wet, wind and ice of the season. Completing these tasks will save you time and money from costly damage during the winter months.

Exterior Maintenance

Inspect roof and clean out gutters

Stop leaks at the source by checking your roof for broken shingles or holes. Replace problem areas and seal with watertight caulk. While you’re up there, scoop out leaves and debris from the gutters. Checkout how to perform this work properly and safely by going “ HERE

Winterize exterior faucets and sprinkler systems

Insulate outdoor faucets with foam or towels held tight with a bungee cord. Drain water from irrigation  or sprinkler systems and garden hoses to prevent freezing and cracking.

Check snow and ice removal tools

Make sure you have the necessary supplies to keep your properties safe, including salt for making sidewalks and paths walkable and a snowblower or shovel for clearing driveways.

Secure snow-removal services

Sometimes a shovel isn’t enough: If you live in an area that generally gets a lot of snow, line up a plow service. Look for a service that lets you pay as you go in case you don’t get the expected snowfall.

Landscaping

Fertilize grass and mulch beds

Mow and de-thatch your lawn with a rake, aerate and fertilize. Apply fertilizer  to beds as well, and then spread mulch. Water well to get the fertilizer into the soil to do its work. This is a good time to plant spring bulbs, like tulips and hyacinths, for added appeal,

Trim flowers, plants and trees

Cut back dead flowers and seed heads, and prune bushes and plants. Be on the lookout for trees that need trimming. Remove dead branches, and take out unstable trees.

Check the water drainage in your yard

Check outside areas for disconnected drain spouts and landscaping that slopes toward your foundation. Add sand or gravel to improve draining in low areas.

Interior

Check window and door seals

Check for drafts and air leaks to prevent heat escaping and cold air coming in. Caulk over trouble areas or call in a professional to replace a window or two if they are beyond repair.

Make sure the furnace is working (and replace filters)

Replace furnace filters , and check the connection between the furnace and the thermostat.

Clean out air ducts

Hire an HVAC professional to use negative pressure to clean out your ducts at least once a year.

Have your fireplace and chimney checked

If your properties have fireplaces, check for buildup and make sure the damper and flue are functioning properly. If needed, call a professional chimney sweep to come and clear soot and creosote to avoid accidental fires.

Replace batteries in smoke and carbon monoxide detectors

Make sure your smoke and carbon monoxide detectors are in tip-top shape by replacing the batteries every six months and testing them monthly.

Check your dryer to prevent fire

If you provide washers and dryers for your tenants, now’s a good time to clear lint. Check the dryer’s lint trap and ductwork, and clean out any built-up lint or debris.  

Wrap pipes to prevent freezing

If you have pipes in chilly basements, exposed crawlspaces or accessible attics, insulate them with foam covers or towels.

Add insulation to the attic and basement

Add extra insulation to your attic ceiling and basement walls. You can use traditional insulation or spray-foam that acts as an instant barrier against freezing temperatures.

Summary

As a landlord, you must be diligent in the maintenance of your properties because the rental units that you own represents a portion of your financial future. Its all about cashflow and the less repair work that you’ll have to do on your properties, the greater your returns. We’re not advocating that repair work is avoidable but unnecessary ones are, if you do a good job with your maintenance work.  

On the other side of the spectrum, we work with many property owners throughout the United States who own rental properties in environments that are not as harsh as those located in the midwest and east coast. Buying Nevada Houses a Las Vegas home buyer  located in Las Vegas, Nevada told us that the rental properties that they own are really tested during the harsh summer temperatures.  

By BTB Capital Group 16 Aug, 2017

Peter Drucker of Harvard University once stated “What gets measured gets managed.”  Owning rental property is a business and must be managed as such. If a rental property is not managed correctly, it will fall into shambles. Luckily, there are several different ways to manage property to fit every landlords' needs. You can be completely hands on, or you can decide to outsource everything. Here are three management strategies for every potential landlord to consider that will keep your property up, running and generating revenue.

The 3 Components Of Managing Rental Property

Before you are able to select the right strategy for you, you need to understand all the different areas of a rental property that need to be managed.

A landlord’s management responsibilities can be broken down into three sections:

  1. Managing Tenants
  2. Managing Property Maintenance and Inspections
  3. Managing Finances

1. Managing Tenants

This is the part of rental property management that is most immediate and most obvious. However, being a successful landlord involves a lot more than just collecting rent. You have to manage:

  • Rent Collection :   Setting due dates. Collecting rent each week or month. Establishing late fees and grace periods. Dealing with unpaid rent.
  • Lease Agreements : Verifying that lease includes all legal terms required by your state’s landlord tenant law. Making sure lease is up to date with most recent version of law. Managing lease start and end date of all tenants.
  • Tenant Screening : Advertising vacancy. Setting up appointments. Verifying information on applications.
  • Move-In : Signing lease agreements. Going over rules, requirements and regulations. Collecting security deposit and first month’s rent. Walking through and noting current condition of rental unit.
  • Move-Out : Verifying that lease term is actually over. Checking ​the condition of the rental unit for any damage . Beginning the process to find a new tenant for an apartment.
  • Tenant Complaints: Fielding complaints. Setting up a game plan to fix the problem.
  • Repair Requests: Responding to requests quickly. Prioritizing ​the importance of repair. Doing the repair yourself or hiring someone to do it.
  • Tenant Evictions : Sending tenant legally required notices before eviction. Filing for eviction with the court. Preparing your evidence which supports reason for eviction.

2. Managing Property Maintenance and Inspections

The second main part of rental property management is the property itself. The physical structure needs to be maintained for the health and safety of the tenants. Your insurance company may also require certain parts of the structure, such as the roof, to meet certain standards or they will refuse to insure the property.

  • Maintenance: Cutting the grass. Picking up leaves. Shoveling snow. Taking out the garbage. Keeping all common areas clean. Making sure tenants have access to running water at all times and heat in the winter. Fixing roof leaks, plumbing leaks, cracked tiles, loose handrails, faulty door or window locks.
  • Inspections: You will have to deal with inspections from the town and even from your lender and insurance company. The town inspections are to make sure your property is following certain health and safety codes. The lender and insurance company inspect the property to make sure the property is worth the amount they are lending or the amount they are insuring it for.

    3. Managing Finances

    The third part of management that you will have to deal with when owning a rental property involves the finances. You need to understand how much money is coming in each month and how much money is going out.

    • Rent Payments: How much you collect in rent each month.
    • Mortgage Payment: What you pay each month on your mortgage.
    • Insurance: How much you pay to insure your property.
    • Taxes: What your yearly property taxes are.
    • Utilities: If tenants are not responsible for paying for utilities, how much the water, gas and electric bills are each month for the property.
    • Fees/Fines:  Fees you may have to pay for property inspections or court costs. Unexpected fines for maintenance issues at the property.

    3 Rental Management Strategies

    Now that you understand the various areas of a rental property that need to be managed, you can determine how you want to manage these areas.

    There are three main approaches:

    1. Do-It-Yourself Management
    2. Half Do It Yourself/Half Outsource
    3. Outsource Management Completely

    1. Do-It-Yourself Management

    In this management approach, you are responsible for everything, hence, DIY. You are the one who is collecting rent, shoveling snow and filing your taxes.

    Pros

    • Total Control: As a rental property owner, you are a business owner. When you do it all yourself, you know what is going on in all parts of your business.
    • Aware of Problems Quickly: Since you have your hand in all parts of management, you are able to see right away when a problem is occurring. Unfortunately, because you are in charge of all things at your property, you still may not be able to address this problem right away.

    Cons

    • Lack of Knowledge: It is impossible to be an expert at everything. If you had hired an accountant to file your taxes, instead of doing it yourself, the accountant might have caught several deductions that you were not aware of. If you had hired a lawyer to prepare your lease agreement, instead of preparing your own lease, the lawyer might have included certain state landlord tenant laws that you overlooked. If you had hired a professional to install the roof on your property, instead of installing it yourself, you may not have had to deal with a roof leak.
    • Overwhelming: Being all things to all people can become too much. Since you are taking responsibility for everything, you may be more prone to make mistakes.

    Best For

    • Landlords with a small number of rental units.
    • Landlords who have previously owned businesses.
    • Landlords with prior experience in managing rentals.
    • Landlords who want control.

    2. Half Do-It-Yourself/Half Outsource

    In this approach for managing rental property, you manage the areas that you feel you have expertise in and then outsource the areas that you do not feel as comfortable with or simply do not have the desire to manage.

    • Outsource Legal Issues

    As an example, you could decide to outsource any rental management issues that involve legal matters.You may feel great about managing the finances of the property, the daily maintenance and tenant complaints, but are very uncomfortable when it comes to legal issues. In this case, you could hire a lawyer to handle any legal issues that arise. This could include drafting your lease agreement so that it complies with all of your state’s landlord tenant laws and handling all tenant evictions.

    • Outsource Maintenance Issues

    In this scenario, you would hire a handyman or building superintendent to deal with all maintenance issues, but would handle all other management obligations yourself.

    Pros

    • Frees Up Time:  If you are not doing everything, you will have more time, period. How you use this time is up to you. You may cherish more time with your family or you may use this time to find additional investment opportunities.
    • Have Experts: You are giving up control to others who hopefully know more than you in a certain area.

    Cons

    • Relying on Others:  You are putting your trust that these people know what they are doing and that they have your best interests in mind.

    Best For

    • Landlords with growing number of rental units.
    • The average landlord.

    3. Outsource Management Completely

    In this management strategy, you own the property, but have no desire to be a hands-on manager. You feel that your strength is in property selection, not managing the daily operations. You will hire a property manager   or property management company. Property management companies can handle everything including, tenant screening, tenant move-in, rent collection, maintenance and repairs, tenant move-out and tenant eviction.

    Pros

    • Freedom From Daily Headaches: You will not have to field the phone calls at two in the morning that the next door neighbor is playing their music too loudly. You will be responsible for the bare minimum, but the decisions you are responsible for will typically be the most important decisions, such as giving the OK to begin a tenant eviction.

    Cons

    • Costly: Property managers will cost tens of thousands of dollars a year. The more rental units you own, the more it will cost.
    • Mismanagement Can Destroy Your Business: You are putting your business and thus, your livelihood, in someone else’s hands. It will be very hard to find someone who cares about your success and failure as much as you do. You must make sure you thoroughly screen any prospective managers and have a clear exit strategy if things go bad.

    Best For

    • Landlords who live far from their rentals.
    • Landlords with a large number of rental properties.
    • Property investors with diversified investments.
    Summary

    The management of your property is a choice that you have to make regardless of your situation. Each component of managing a rental property is an essential business practice that must be executed with each and every property and tenant.  The execution of these property management practices depends on your desired results.  Choose wisely and look for long term results.
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